Frequently Asked Questions at Robert Jacobson Pharmacy

What services does your pharmacy offer at Robert Jacobson Pharmacy?

At Robert Jacobson Pharmacy we proudly serve the Yonkers community with a wide range of pharmacy services, including:

• Prescription dispensing and refills
• Medication therapy management (MTM)
• Vaccinations and immunizations (e.g. flu, shingles, COVID-19)
• Over-the-counter (OTC) medication guidance
• Medication synchronization and refill reminders
• Compliance packaging (blister packs)

We accept most major insurance plans, including Medicare Part D and many commercial providers.

Explore our full list of services here, or contact us for more details.

Do you accept insurance?

Yes, we accept most major insurance plans, including:

• Medicare Part D prescription drug plans
• Medicaid (varies by state)
• Private insurance providers (e.g. Blue Cross Blue Shield, Aetna, Cigna, UnitedHealthcare, and others)
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)

If you're unsure about your coverage, our team can check eligibility and co-pays for your prescriptions. We’ll help make the billing process easy and transparent.

Do I need a prescription to purchase medicine?

It depends on the medication:

• Prescription drugs require a valid prescription from a licensed U.S. healthcare provider.
• OTC medications and behind-the-counter products may be purchased without a prescription.

Not sure what you need? Just ask our pharmacy team - we’re happy to help.

Can I speak with a pharmacist even if I don’t have a prescription?

Absolutely! You don’t need a prescription to talk to our pharmacists. We can assist with:

• Cold and flu symptoms
• Minor aches and pains
• Allergies and skin conditions
• Medication advice and general wellness questions

Walk in or call us - no appointment necessary.

What should I do if I have questions about my medication?

Our pharmacists are here to help you understand your treatment. If you have concerns about:

• How and when to take your medication
• Possible side effects
• Interactions with other medications or supplements

… just ask us. We’re committed to making sure you feel confident and safe.

What if I need help after pharmacy hours?

For urgent health concerns outside business hours, contact:

• Your primary care provider
• A local urgent care center or hospital
• Poison Control: 1-800-222-1222 (available 24/7)

For non-urgent questions, leave us a message or email - we’ll follow up during business hours.

Can your pharmacists provide medical advice?

Yes. Our pharmacists are licensed healthcare professionals. We can provide guidance on:

• Proper use of prescription and non-prescription medications
• Managing chronic conditions
• Choosing appropriate over-the-counter treatments

We’re here to support your overall health and wellbeing.

How do I fill a prescription at your pharmacy?

It’s simple:

• Bring your paper prescription to the pharmacy
• Or ask your doctor to send it electronically to us

Once received, we will:

1. Prepare your medication accurately
2. Provide instructions for use
3. Answer any questions about your therapy

We also manage refills and offer pickup reminders. Insurance? We’ve got you covered - we’ll process it for you.

Can I refill my prescription online?

Yes, you can refill your prescription online through our patient portal or via the Rx Local app. Simply go to your preferred option and follow the instructions.

Do you offer vaccinations at your pharmacy?

Yes! We administer a range of vaccines, including:

• Influenza (flu)
• COVID-19
• Shingles (Shingrix)
• Tdap (tetanus, diphtheria, and whooping cough)

Most vaccines are covered by insurance. Check availability or walk in today.

Do I need to schedule an appointment for a flu shot?

Walk-ins are welcome for flu shots. During peak flu season, we recommend calling ahead to confirm availability or to schedule a quick appointment.

Can you help me manage my medications?

Yes - we offer personalized support, including:

• Blister packaging for easy tracking
• Medication synchronization to reduce pharmacy trips
• Automated refill alerts by phone or text
• One-on-one medication reviews

Ask us how we can simplify your medication routine.

Do you deliver prescriptions?

Yes! We offer local prescription delivery in Yonkers.

• Ideal for seniors, busy individuals, or those with limited mobility
• Delivery is available for most prescriptions and select OTC products
• A small delivery fee may apply - contact us to confirm details for your area

Visit Robert Jacobson Pharmacy – Your Trusted Neighborhood Pharmacy in Yonkers

At Robert Jacobson Pharmacy, we’re proud to offer local, friendly, and expert care. Whether you need prescriptions, vaccines, or health advice, we’re here for you.

Call us today or visit our pharmacy at 231 Ashburton Avenue, Yonkers, NY 10701 to speak with a pharmacist who cares.